Texas Chiropractic College

TERMS AND CONDITIONS

1. Online Course Purchases and Refund Policy

All registrations, tuition payments, supply fees, and other charges associated with online and self-paced courses offered by Texas Chiropractic College are final and nonrefundable.

Because students receive access to digital course materials following enrollment, Texas Chiropractic College does not provide refunds, credits, or prorated reimbursements for online courses, including when a student:

• Does not complete the course;
• Does not access all available course materials;
• Is unable to complete the course before an applicable deadline;
• No longer requires the course or continuing education credit;
• Experiences a change in employment, licensing needs, schedule, or personal circumstances; or
• Voluntarily withdraws or stops participating in the course.

Students are responsible for reviewing all course descriptions, eligibility requirements, approval information, technology requirements, deadlines, and applicable licensing or continuing education requirements before completing a purchase.

Enrollment in a course does not guarantee that the course will satisfy the licensing, certification, employment, or continuing education requirements of any particular state, board, agency, employer, or professional organization unless expressly stated by Texas Chiropractic College.

2. Tuition Payment Plans

Texas Chiropractic College may, at its discretion, offer installment payment plans for certain courses or programs. A payment plan is provided as a courtesy to allow an enrolled student to divide the total tuition and applicable fees into scheduled installment payments. A payment plan is not a subscription, discount, scholarship, loan, or month-to-month enrollment arrangement.

By selecting a tuition payment plan and completing checkout, the student:

1. Agrees to pay the full tuition amount and all applicable fees associated with the selected course or program;
2. Authorizes Texas Chiropractic College and its third-party payment processor, Stripe, to charge the payment method provided at checkout for each installment;
3. Authorizes those charges to occur according to the payment amounts and schedule disclosed and selected at checkout;
4. Represents that the student is authorized to use the payment method provided; and
5. Agrees to maintain a valid payment method with sufficient available funds until the account balance has been paid in full.

Enrollment through a payment plan constitutes a commitment to pay the entire tuition balance. A student’s failure to access, attend, participate in, or complete a course does not cancel the payment agreement or eliminate the student’s responsibility for any remaining installment payments.

3. Failed or Declined Installment Payments

If an installment payment is declined or otherwise unsuccessful, Stripe may automatically retry the payment according to the payment-recovery settings maintained by Texas Chiropractic College and Stripe.

If the payment remains unsuccessful after the applicable retry process:

• The student’s access to online course materials may be suspended;
• The student may be administratively unenrolled from the course or program;
• The student may be prohibited from progressing within the course;
• No certificate, transcript, continuing education credential, or other completion documentation will be issued; and
• The unpaid balance will remain due.

Suspension of course access or administrative unenrollment does not cancel the student’s payment obligation or waive any outstanding tuition or fees.

To restore access, the student must contact the Texas Chiropractic College Department of Postgraduate and Professional Education via email at [email protected] and provide an acceptable alternative payment method or make other approved payment arrangements. Course access may be restored after the outstanding payment has been successfully processed and the payment agreement has been brought into good standing.

Texas Chiropractic College does not guarantee that a student’s original completion deadline, cohort schedule, live-course date, or access period can be extended because of a failed payment or temporary suspension of access.

4. Updating a Payment Method

Students are responsible for promptly updating any expired, replaced, closed, declined, or otherwise invalid payment method.

Providing a replacement payment method authorizes Texas Chiropractic College and Stripe to use that payment method to process the outstanding balance and any remaining scheduled installments under the original payment agreement.

Changing or removing a payment method does not cancel the student’s enrollment agreement or responsibility for unpaid tuition and fees.

5. Hybrid Programs and Live-Course Attendance

Certain Texas Chiropractic College programs combine online coursework with required attendance at one or more live, in-person course sessions.

Students enrolled in a hybrid program are responsible for attending the live course date selected during registration. Failure to attend a required live session may prevent the student from completing the program or receiving a certificate, transcript, continuing education credential, or other documentation of completion.

Advance Notice and One-Time Rescheduling

A student who cannot attend the originally scheduled live course may request one transfer to another available live course date at no additional charge, provided that:

• The student contacts the Department of Postgraduate and Professional Education before the scheduled course begins;
• An alternative course date is available;
• The student meets any prerequisites or registration requirements for the alternative date; and
• The transfer request is approved by Texas Chiropractic College.

The complimentary transfer may be used only once. Transfers are subject to course availability and are not guaranteed for any particular date or location.

After the complimentary transfer has been used, any additional transfer request may be denied or may require payment of an administrative transfer fee established by Texas Chiropractic College.

Failure to Attend Without Notice

A student who does not attend the scheduled live course and does not provide advance notice will be considered a “no-show.”

A no-show student must pay a $100 rescheduling fee before being transferred to another available live course date. Payment of the fee does not guarantee availability in a specific future course.

Failure to attend a live course does not entitle the student to a refund, tuition credit, cancellation of remaining installment payments, or substitution of the live requirement with online coursework unless Texas Chiropractic College expressly approves such an accommodation in writing.

6. Course Changes or Cancellations by Texas Chiropractic College

Texas Chiropractic College reserves the right to modify course dates, instructors, locations, delivery methods, schedules, content, or other program details when reasonably necessary.

If Texas Chiropractic College cancels a required live course, the College may, at its discretion:

• Transfer the student to another available course date;
• Provide an alternative method of completing the applicable requirement;
• Issue a tuition credit; or
• Provide another remedy determined appropriate by the College.

Any remedy offered when Texas Chiropractic College cancels or materially changes a course will be determined by the College based on the circumstances. Texas Chiropractic College is not responsible for airfare, lodging, transportation, meals, lost wages, or other incidental or consequential expenses incurred by a student.

7. Tuition and Fee Payment Required for Completion Documents

All tuition, supply fees, administrative fees, rescheduling fees, and other charges associated with a course or program must be paid in full before Texas Chiropractic College will issue or release any:

• Certificate of completion;
• Official transcript;
• Continuing education certificate or credential;
• Attendance verification;
• Completion record; or
• Other academic or professional documentation associated with the course.

Completing the academic, online, clinical, or attendance requirements of a course does not entitle a student to receive completion documentation while an outstanding balance remains.

Texas Chiropractic College may withhold completion documents and access to related student records until all applicable financial obligations have been satisfied.

8. Chargebacks and Payment Disputes

Students should contact the Department of Postgraduate and Professional Education before initiating a chargeback or payment dispute so that the College has an opportunity to review and address the concern.

Initiating a chargeback does not automatically cancel enrollment or eliminate the student’s responsibility for valid tuition, fees, or installment payments. Texas Chiropractic College may suspend course access and withhold completion documentation while a payment dispute is pending.

The College reserves the right to provide enrollment records, checkout disclosures, payment authorizations, course-access records, attendance information, communications, and other relevant documentation to Stripe, the applicable financial institution, or another payment-services provider in response to a payment dispute.

9. Contact Information

Questions regarding course registration, payment plans, failed payments, rescheduling, course access, or these policies should be directed to:

Texas Chiropractic College
Department of Postgraduate and Professional Education
Email: [email protected]
Phone: 281-998-5758